![]() ![]() Replace them with new ones and see if that helps. If they are low or dead, then that could be the issue. The first thing you should check is the batteries in your keypad. If you are having trouble getting your door to open, the most likely causes are the following: The door will not open after entering the correct code If you can’t finally solve your problem with our article content, please contact the Official aftermarket.īut if you want to change your current home door lock, check out our TTlock smart lock to help you manage your door more safely and conveniently with your phone. Please note that ShineACS Locks is just writing the Milocks troubleshooting article and providing possible handling suggestions, not offering after-sales service. If so, try opening the door manually or using a little force to see if it will pop out of place. If your IVI door lock is not working, ensure it’s not just stuck in the locked position.If it doesn’t, ensure someone didn’t accidentally lock themselves in a room before leaving for work or school.Try opening the backdoor manually and see if that works. If you’ve tried to unlock the door with your phone and it doesn’t work, the door lock may be locked from the inside.If they’re not, disconnect and reconnect them firmly in their original positions. Check that all wires are securely connected and in good shape.If this is the case, you must replace the screen altogether. If the screen still doesn’t work after cleaning it, check that there aren’t any cracks or scratches on it.If this isn’t working, try cleaning the screen with a wet wipe and see if that helps. Most of the time, Milocks keypads have a capacitive touchscreen which means you can use your fingers to type in your PIN.Check that the battery is charged and that you have found the right AA batteries.Make sure that you’ve typed in the correct code.Milocks keypad not working or not illuminated: Check if your device is damaged or broken.The Milocks will not unlock if you enter an incorrect password. Check if you are using an incorrect password.Ensure your Milocks have installed batteries and are full of power if not, please replace the batteries.We’ll review some of the most common Milocks problems and how to troubleshoot them. If you are experiencing problems with the Milocks, this section is for you. The most common Milocks problems and troubleshooting This guide will help you troubleshoot common problems people encounter with your new Milocks. Their popularity is not surprising considering their ease of use and affordable price point. If a controlled point is faulted (either open or shorted), the Area Idle Text for this point’s assigned area replaces the “OK for All On” message.Milocks are one of the most popular smart door locks in use today.This indicates that all points are normal and the system is ready to arm All On or Part On. When set to NO, the text command center displays “OK for All On” or “OK for Part On” across the second line.IMPORTANT: If the “Don’t Show Point Status on Command Centers” option is selected, the default Area Idle Text (“Not Ready”) should be changed. ![]() The Area Idle Text parameter is located under Area Parameters > Area Idle Text.The Area Idle Text parameter contains the default text: 'Not Ready' and if left unchanged, this will display at all times. When set to YES, the keypad displays the Area Idle Text regardless of the normal state of all points in the area.This setting is located in the panel program under User Interface > Command Centers > Don't Show Point Status on CC's.Change this setting to NO in order to see the standard text “OK for All On” or “OK for Part On” when points are normal. The setting Don't Show Point Status on CC's is set to YES.Why does the keypad display "Not Ready" when all points are normal? ![]()
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